What Is a Supermarket Accident Claim?
A supermarket accident claim is a personal injury claim made when you are injured due to a hazard in a supermarket that the store should have prevented. Under the Occupiers' Liability Act 1957, supermarkets owe a duty of care to all visitors. If they breach this duty — through wet floors, spillages, falling stock, or inadequate maintenance — and you are injured as a result, you may be entitled to compensation.
What Evidence Do I Need for a Supermarket Injury Claim?
Key evidence includes: photographs of the hazard and scene, CCTV footage (request within 30 days), witness contact details, your accident report from the store, medical records documenting your injuries, and receipts for any financial losses. The stronger your evidence, the higher your chances of a successful claim.
How Much Compensation Can I Get?
Compensation depends on the severity of your injury. Minor soft tissue injuries typically receive £1,000–£3,500. Moderate injuries such as fractures range from £3,500–£12,000. Serious injuries including spinal damage or head trauma can result in £12,000–£150,000+. These figures follow the Judicial College Guidelines 2026.